Its a decent report, although the summary is a bit shy of some things I think should be in a spec.
1) Provide a shelter, fully enclosed where possible, with seating that includes back rest, sizing that permits at least one 'scooter' user, and/or 2 wheelchairs.
2)Shelter should always have lighting, next bus arrival info w/real-time info on detours.
3)In winter climates shelters and the adjacent sidewalk for the length of any bus should have a snowmelt system.
4)In harsh winter climates shelters should have push-button heater options that provide heat up to 5m at a time.
5)All stops should feature waste/recycling receptacles and pedestrian-scale lights.
6)All stops should have a physical schedule and route map
7)All stops should have at least one outdoor bench and room for 1 scooter/2 wheel chairs to position without blocking the sidewalk.
8)In warm climates all stops should feature a drinking fountain, a seasonal fountain should be considered at other shelters where demand warrants.
9)Busy stops should feature vending machines for beverages, both warm and cold, they could be inside a larger shelter where weather protection is deemed necessary.
Make the experience of using transit pleasant and attract choice riders.
