christiesplits
Senior Member
I’m really concerned that six months from now the only places to survive will be franchises and a few mom and pop pizza and Chinese delivery joints.
I find when you do pickup/takeout from places. They give you more food than delivery.All of my family has made a commitment to get take out / delivery at least once a week to do our bit to support local establishments. Last night, a restaurant owner pointed out the high percentage that delivery services take, so even if they are saying delivery is free, they're still taking a cut from the restaurant. We're going to only do direct delivery from the establishment or do curbside pick-up and skip Skip the Dishes
A number of restaurants that I pass by on my mental health walks have signs saying "10% discount on take-out orders" or something like that. The delivery apps (Uber, Skip the Dishes, Foodora, DoorDash) exploit both the couriers and the restaurants.
Starbucks and McDonald's can afford to go to an almost complete drive-thru or delivery (app-based) model. Most others just can't.
John E. Betts said:Hello everyone,
It was just a week ago that I sent my last message, and since then it certainly feels like the world has changed once again. These are uncertain times, but I’m encouraged to see everyone coming together to follow the measures put in place by our respective governments and public health authorities. Truly, the only way through this situation is to work together as one.
At McDonald’s Canada, protecting the health and well-being of our people and our guests has been our number one priority throughout this crisis. It has guided every decision we’ve made as the situation evolved. It is with this in mind that I want to let all our valued guests know of an important announcement.
Closure of Take-Out Service
As of March 22nd, we will no longer be offering take-out service in our restaurants. This means our dining rooms will now be completely closed. In addition, we will also stop offering curbside pickup. However, Drive-thru and McDelivery service will still be available for those seeking convenient and affordable food options while they practice social distancing.
Select restaurants may continue to offer take-out service in communities where there are specific needs, including locations near hospitals and healthcare facilities. We are working closely with our franchisees to identify these locations.
This was by no means an easy decision. As we assessed guidance from governments and health authorities and listened to the concerns of our franchisees and restaurant crew, we felt it was important to take action.
We know there are people in our communities without a car to access Drive-thru, and not everyone can access McDelivery, which is why we provided take-out service for as long as we could. Please understand that this change was made for the continued safety of our employees and guests across the country.
Ongoing efforts for our Crew and our communities
You should also know that we have additional measures in place to protect our employees working to fulfil Drive-thru and McDelivery orders. McDonald’s has always maintained the highest standards of hygiene and cleanliness in our restaurants. In the past two weeks we have introduced enhanced procedures that take those standards even further. In addition, we have also introduced social distancing guidelines for our employees to put in place while they work.
We have worked closely with our delivery partners, UberEats and Skip The Dishes, to take precautionary measures for the safe delivery of your food. McDelivery bags are securely sealed and drivers are trained on best practices to get your food to you quickly and safely.
As we reduce service in our restaurants, we also want to make sure that no food goes to waste. With this in mind, we are working with our Distribution Centres and suppliers to make food donations to local organizations, ensuring we continue to support communities across Canada.
We are in this together
In closing, let me say again: we are in this together. I know that you will all understand and appreciate the measures we are taking to protect our employees, and all of you, as we navigate this situation.
Please keep yourselves and your families safe. Thank you for making us part of your every day, and we look forward to serving you soon.
John E. Betts
President and CEO of McDonald's Canada