christiesplits
Senior Member
Some permanent structural changes have been accelerated significantly here that were already underway slowly and it will be interesting to see the fallout.
My assumptions are:
- There will be a permanent shift to more online meal ordering with delivery from a much wider variety and style of restaurants because of large numbers of people signing up for this service now and becoming accustomed to it. Fewer restaurants in general will exist post-crisis because of this.
- The temporary allowance for wine and beer delivery for restaurants will become permanent, albeit with a full permit regimen in place.
- More "ghost restaurants" will pop up, possibly allowing for a quick and inexpensive way for some people to re-enter the industry; in the UK they have converted shipping containers into industrial kitchens that do nothing but fulfill online orders. These can be packed up and moved anywhere as needed.
- Conversely, the food truck fad is permanently dead.
- There was a push back against the percentage cut or fees billed by third-party delivery services, but that will go away because the delivery industry now has the upper had, unless a new entrant comes and starts a "fee war" when the crisis is over.
- More 24-hour delivery options because of more dispersed working hours; people working in the office "as needed" instead of "during office hours;" and many more people regularly working from home. Why not start work at 8:00 p.m. instead of 8:00 a.m. if there's no time sensitive jobs to be done? So there will be much more demand for meals at 1:00 a.m. than today.
Solid analysis. I would argue that the food truck phenomenon was already starting to dwindle pre-Covid.
I also suspect restaurant groups will consolidate a larger share of the industry even faster than before. It will be boom times for efficient, factory-style kitchens, likely replacing smaller mom and pop operations. I think we're very close to seeing the likes of Milestones, Jack Astors and Cactus Club setting up shop on strips like The Danforth, Roncesvalles and Bloor West Village, effectively creating a restaurant landscape as diverse as that of a Milton Smart Centre.