Five years is too long to fix concerns or problems with PRESTO. It maybe a "pilot" or "beta", but fixes should have been worked on and fixed long ago.
I found a related story over 4 years old.
http://www.thestar.com/news/gta/201...ts_activist_calls_for_shutdown_of_presto.html
But seriously...TTC has messed up Presto so much.
Last month, I saw a collector flip out at an able-bodied lady laden with packages scan her Presto card at the reader, and then use the open gate next to it for easier access.
In the same article I linked:
“Presto has been working with an Accessibility Advisory Group, including representatives from the visually impaired community, as the Presto card was developed."
I really doubt that.
I went to one of their workshops for the new devices for the new streetcars (Are we still getting those live on the streetcars this month, or is that further delayed again?) and not one of them at Metrolinx really addressed our concerns about accessibility.
Even normal accessibility is messed up at certain stations, with the accessible entrance being isolated from the rest. I frequently use Queen's Park, and I've seen many had to go up to the collector with cash to pay just to turn around and cross the hall to enter the elevator opposite.
And whatever happened to this?
http://www.thestar.com/news/gta/2014/02/03/coming_soon_to_ttc_station_near_you.html
That fare gate looks pretty accommodating.