Quite a while back, my partner and I dined at Yueh Tung, the old school Hakka Chinese restaurant at Elizabeth and Dundas, and there was a cockroach in her hot and sour soup. They didn't make us pay for the soup, but made us pay for the rest of our meal, which was outrageous.
Fast forward a while to last Thursday, and I happened to be browsing the city's Dinesafe website when I noticed that there is a complain button you can click on for any restaurant in the city. I quickly sent a message through that feature explaining our experience at Yueh Tung and that they should send an inspector. Lo and behold, Yueh Yung got nailed with a yellow conditional pass today - coincidence? Haha!!