Just a little tip from someone who has been through this before. Customer Care will do a great job of coming up with fanciful reasons why they cannot do something, the above apears to be a good example. Remember that you have rights to have deficiencies rectified but these rights are only good if you insist on them being enforced. Custimer Care will give you a lot of bull as to why something can't be done -- if you accept an excuse then this is your loss. Note every deficiency from the smallest crack and insist that it be fixed. Right now you are probably excited that you are about to move in and some things don't seem like a big deal. Trust me, that once the excitement fades and a year has passed, and the developer is gone, you will be kicking yourself for not asking for thse things to be fixed.
My favourite PDI story is for one of my neighbours where the toilet paper bar was located in a rediculous location out of reach from the toilet. Customer care's excuse was that there was no specifications as to where it should be, to which my neighbour asked whether that means it would have been ok if they put it on the ceiling. The next day they moved it to a better location.
Thanks and you are right Sklar .. I am excited by the fact im moving into a new unit .. I am pursuing the frosted door issue quite diligently as I am the rest of my deficiencies no matter how "cosmetic" in nature. As I think all unit owners should. Thanks again for the sound advice