The city's "new" ESRI-based
cycling network map that replaced their old Google Maps one has been brought up a bit recently. I've been trying to make the most of it, and appreciate the work that went into building it.
However there are a lot of strange things in this map, some of which I think could be easily fixed. I've been communicating with the Cycling dept about it, but I am not convinced they care about my opinions.
First off, using the mobile version via browser (in my case Firefox or Chrome on Android) as there is no standalone app, is horribly hard to read street names on and generally navigate. There is no full-screen option, and the fonts never get any bigger, even at maximum zoom.
Contrast this to Google Maps, which uses colour and fonts to much better effect.
No, the city is not Google and they are working with more limited tools and resources, but it doesn't mean you can't learn from others.
The lack of full-screen? The bizarre clustering of bike lanes into single pins with a number when zoomed out? These things make no sense in the context of this mapping tool.
The teardrop bike-lane markers look like Bike Share dock logos, at least in the old Bike Share app which most people still have.
The city map also has "bike stations" in the filter, which everyone I have spoken too thinks means bike share spots. They actually mean underground bike parking stations. I don't think these are numerous or well known enough, so maybe this will help with that, but it's confusing.
To me, pie in the sky, but synergizing (i.e. combining) this app with Bike Share OR differentiating the style and nomenclature would be preferred.
Another weird thing: I looked at another city map based on the same ESRI platform, and it was much better!
Look at this desktop version of a
"Cool Spaces" map for the current heatwave (right) and contrast it with the same area on the cycling map (left)
You can see both are ESRI maps with all the same deets at the bottom. BUT the cycling map has a smaller window, with no full-screen button. The cooling map is bigger and has such a button.
The use of colour on the cooling map is superior (to my eyes) compared to the greyscale used on the cycling map.
Maybe UX folks wanted to mute the cycling map colours to make the lanes themselves more prominent, but I don't think this was the right choice. The readability of the street name fonts etc. on the cooling map is just better at the same zoom as the cycling equivalent.
Anyway, some of these seem like minor quibbles, but when you're trying to use this map on the road, in the sun on a phone screen it comes nearly unusable.
This is why most people use a tool like Google Maps, but sadly the information it uses for bike lanes is not accurate or held to any accountability. The city should keep working at this until it's great.