VIA Rail

[Urban Sky]

I love the Ottawa station. Especially that spiral ramp.
In terms of Union. I wonder if they could do some changes to create a better waiting space (see below):
- block off or flip the GO platforms access/escalators.
- the red shaded areas will be freed up to add seatings.
- improve visual cues (VIA branding, colouring) in the interior to intuitively guide passengers towards Via platforms at the end of the concourse. (See green lines)
- wall off the paths (see the red Xs) connecting the departure and arrival areas. This would guide/force arriving pax to walk towards the original arrival meet and greet zone. (See red lines).
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I’m not sure how this would address the main bottle neck at Union Station, which is the vertical access between concourse and platform level. If anything, separating the vertical access points for arriving passengers from those used for departing passengers would exacerbate these problems…

 

[micheal_can]

I’m not sure how this would address the main bottle neck at Union Station, which is the vertical access between concourse and platform level. If anything, separating the vertical access points for arriving passengers from those used for departing passengers would exacerbate these problems…

If there were separate up and down for the arrivals and departures with some sort of crossover for connections,would that be better? A good first step would be to have each platform dedicated to specific lines, and only changed in an emergency situation. I should know what platform to go to before getting to the station. With 16 platforms, there is no reason that each could not be assigned a route,or a series of routes. Knowing the different routes and having a smarter way of getting around the concourses would be a good way to improve the user experience of that station. When we get HSR and GO RER fully rolled out, fixing those issues now will make those future projects that much more better.

 

[reaperexpress]

Last time I took Via from Union, I saw my train to Ottawa sitting directly across the platform from the GO Train I arrived on. The doors were open so I could have just walked on, but I wanted to grab something to eat.

So I went down the food court in the York Concourse, bought some food, and went back up to the platform via the York Concourse. When I boarded the empty train, the Via attendant just asked if I wanted train 46, which I did. And then I was able to comfortably eat my meal on the nice big Siemens traytables rather than standing around in line in the Via Concourse waiting to come back upstairs.

It was a massive improvement from my usual experience boarding at Union. I think I will do it again next time I depart from Union, but I wouldn't recommend it to a stranger because not all platforms are accessible from all concourses. You need good station familiarity or at least a good map to quickly find another entrance to the platform.

The train also arrived on the platform next to the building in Ottawa, so I was able to walk straight off the train into the building (arriving passengers can use all available doors into the station, unlike departures who are forced to queue single-file through a single door while the other doors sit unused).

The trip was great, it really felt like riding a train in Europe again, especially when combined with the smooth ride and sturdy build quality of the Siemens sets, the on-time departure and arrival, and 160 km/h running (this was during the brief blissful period after the Siemens sets got approval for full track speed but before CN imposed the restrictions at crossings). I also spotted another train going the opposite direction that was maybe a little too excited about the newly increased speeds:

 

[reaperexpress]

There is a reduction in the racks. The LRC/HEPs typically have three sets of racks as you enter the car, whereas the Venture as two sets at the end of the car (except for the cab car where the racks are in the middle). The racks on the Venture are seemiingly less wide and less deep.The bicycle rack that was built into the Venture would take one of these two racks out of service to accomocade for a maxinmum of two bikes, which is probabyl why they haven't begun with the Carry-on bikes. They made the overhead space one big open rack to compensate.

If they want more baggage space in the Ventures they could potentially replace some or all of the seats that don't have any windows. These seats are not bookable by the public (thankfully), they're reserved for Via employees. I'm not sure under what conditions they would actually sit there, on my trip they were never used. Maybe it's like the jumpseat on a plane where a perk of Via employment is that you can just hop on a Via train and use that seat for little or no cost. This particular coach has four seats with no windows, which seems like it's more than you'd need for employees.

 

[Sauga89]

The even bigger bottleneck (also at Gare Centrale and in Ottawa except the new platform at the latter) is the vertical accesses which only allow unidirectional passenger flows…

This is why I wonder if Ottawa's station could use a second tunnel (or a pedestrian bridge) linking the platforms. You could keep the existing tunnel for "Arrivals," and then direct people to exit towards a new tunnel linked to the LRT station, and a new bus terminal/parking lot to the south. The way it is now, as I understand it, you can either load or unload a train through the pedestrian tunnel, but not both simultaneously.

I know that with the closest side-platform, you can have a train boarding there, while another at an island platform is disembarking, but I suspect with HSR, you'll see people getting on and off through trains. I don't know how VIA would handle people getting on and off a Toronto-bound through train from Montreal at the same time as people get on and off a Montreal-bound train from Toronto. One train would have to use an island platform, with passengers going opposite directions through the tunnel. I don't remember it being wide-enough for that. Unless the plan would be for all through trains to use the side-platform and wait for the previous train to clear?

Someone smarter than me might be able to find another solution, but I'm not seeing it. Union at least has multiple exits to its island platforms.

Browsing through previous posts, I found this plan, but I can't tell if it includes a second pedestrian tunnel or not, or just plans to update the platform access from the existing tunnel.

Even if HSR is never built, a new tunnel would probably help foot-traffic flow through the station better and could also link the LRT better to the area south of the tracks, allowing for more residential development.