afransen
Senior Member
I wouldn't trust Bell to maintain software on a phone.
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Telecoms in Canada
- Thread starter AlbertC
- Start date
elcorrerador
Active Member
We're already at Android 15 (16 is due June apparently) and Bell just announced and Android 14 phone.
Northern Light
Superstar
If the phone maintained functionality ......I'm not sure how much it matters.
The point of the offer is its affordability for those for whom the latest, greatest Iphone or Samsung are well beyond reach.
$270 to own, or (opening promo deal) $1 per month on top of your monthly bill is a significant savings for many.
The latter amount will certainly rise, but likely stay below $10 a month, I imagine......
afransen
Senior Member
There are plenty of crappy phones out there, you don't have to buy one from Bell.
christiesplits
Senior Member
Canadian telecom firms blame immigration policies for mobile subscriber slowdown
www.thestar.com
Canadian telecom firms blame immigration policies for mobile subscriber slowdown
BCE Inc., Rogers Communications Inc. and Telus Corp. all cited tighter immigration rules to explain why subscriber growth has slowed.
www.thestar.com
elcorrerador
Active Member
Great. More collusion!Canadian telecom firms blame immigration policies for mobile subscriber slowdown
Canadian telecom firms blame immigration policies for mobile subscriber slowdown
BCE Inc., Rogers Communications Inc. and Telus Corp. all cited tighter immigration rules to explain why subscriber growth has slowed.
christiesplits
Senior Member
Bell outages reported this morning throughout Ontario and Quebec.
gabe
Senior Member
Also Rogers and Telus has outages too in some area's. Doesn't seem to be as bad as the Bell outage.
www.ctvnews.ca
Thousands of users report problems accessing Bell Canada, Telus, other services
Thousands of users reported problems accessing Bell Canada, Telus and other services on Wednesday morning, according to third-party tracker Downdetector.
www.ctvnews.ca
Mihairokov
Senior Member
Are these what are affecting outages at Tim Horton's this morning? Went to one and their credit, debit, and online systems were down. Very much a throwback to 2005.
gabe
Senior Member
Yes, the store i was at this morning was the same, both debit and credit card machines down. After the Rogers outage, i always make sure i carry cash on me.
gabe
Senior Member
Rogers has by far the worst customer service I've ever encountered. Maybe tied for first with RBC. It took me 3 hours to cancel my moms Rogers cable! Actually it was more like three days. My mom tried for two days to cancel her cable, as she streams everything now. But Rogers predatory practices kept forcing her not cancel. Basically she ended up with the cheapest version of cable until i showed up
It took me about 3 hours to cancel. I kept getting placed on hold for long periods of time. They hung on me, or "disconnected" as guy on the other end says. I even had to chat with a supervisor. But i toughed it out. And not only did i cancel her cable, i was pretty pissed off, so i also cancelled the phone and internet plans too, and switched everything over to Bell after the call. I was that disgusted by Rogers appalling service! Although i don't expect Bell service department to be any better.
Wouldn't it be nice if the Telecoms were forced to provide a "Click-to-Cancel" option, that the customer could access using self-serve, so you didn't have to waste 3 hours plus to perform a simple transaction?
When Anil Sedha decided to cancel his Rogers business internet service, he expected he’d go online, click a few buttons and be done. But the customer support link was broken. A chatbot told him he could only cancel by calling.
Thus began what the Winnipeg man estimates was a seven hour ordeal spread over several weeks last summer, trapped in a maze of hold music, dropped calls and endless transfers between departments.
“It was a non-stop theme of ‘We are having a heavy call volume,’ ” said Sedha. “I tried calling at different times of the day and on different days.”
No matter when he tried, he says the outcome was the same: hours waiting, speaking to representatives who couldn’t help, being disconnected mid-call and starting all over again.
It took me about 3 hours to cancel. I kept getting placed on hold for long periods of time. They hung on me, or "disconnected" as guy on the other end says. I even had to chat with a supervisor. But i toughed it out. And not only did i cancel her cable, i was pretty pissed off, so i also cancelled the phone and internet plans too, and switched everything over to Bell after the call. I was that disgusted by Rogers appalling service! Although i don't expect Bell service department to be any better.
Wouldn't it be nice if the Telecoms were forced to provide a "Click-to-Cancel" option, that the customer could access using self-serve, so you didn't have to waste 3 hours plus to perform a simple transaction?
Rogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues
Frustrating customer service experiences due to lack of competition, weak protections, experts say
When Anil Sedha decided to cancel his Rogers business internet service, he expected he’d go online, click a few buttons and be done. But the customer support link was broken. A chatbot told him he could only cancel by calling.
Thus began what the Winnipeg man estimates was a seven hour ordeal spread over several weeks last summer, trapped in a maze of hold music, dropped calls and endless transfers between departments.
“It was a non-stop theme of ‘We are having a heavy call volume,’ ” said Sedha. “I tried calling at different times of the day and on different days.”
No matter when he tried, he says the outcome was the same: hours waiting, speaking to representatives who couldn’t help, being disconnected mid-call and starting all over again.