Kyle Campbell
Active Member
At this point, the media sometimes is under reporting the problems. I am sorry but this is not normal delays. When they have not been able to run the originally planned 15 trains on even one day since the system opened on September 14th, there are problems.
I did a survey on the Ottawa board, and when the Confederation LIne is running with enough trains to meet demand, most have been very pleased with the service. However, in the last two weeks, we have been short on the minimum number of trains every day requiring downtown bus service to operate. Users during peak periods are getting fed up with substandard service and trains that cannot be kept in service.
While I do agree some of the earlier complaints were a bit overblown, missing more than 40% of the fleet is way more than normal problems every system hits. The only thing comparable is that Edmonton once lost a similar number of trains due to a damaged pole hitting every train that past it.