Possibly and even understandably. What is not understandable is why they did not immediately get the PRESTO programming fixed and had to tell PRESTO users to get paper transfers. This leads me to think that re-programing this kind of simple small change into PRESTO is not easy and makes me ask, again, whether it wouldn't be cheaper to go for timed tickets. I think it is generally agreed that timed tickets would be easier to understand and offer better customer service.
Is there any study that shows 2-hour transfers will lose the TTC money even with the extra riders? If 2-hour transfers were implemented, would the same route in the same direction be considered a "transfer" or a "new trip". Same with the same route in the opposite direction?