Guelph Transit’s schedule to remain at odds with GO Train
By Chris Seto
GUELPH— The creation of additional shuttle services or reconfiguring the current bus schedule are both ways Guelph Transit could improve its connectivity with GO Train service on weekday evenings. But city staff says neither option is worth the cost.
A recent staff report, to be presented to the operations, transit and emergency services committee on May 6, discusses the issues around realigning Guelph Transit departure times with GO Train arrival times.
The current Guelph Transit schedule has buses departing from Guelph Central Station every 30 minutes in the evening. Passengers connecting from GO Transit may have as much as a 27 minute layover before their bus is scheduled to leave the terminal.
The report said a trial was conducted last fall where Guelph Transit changed its schedule and waited for GO Trains to arrive before leaving the station on weekday evenings. During this trial however, the GO Trains were consistently late and only a small number of passengers used Guelph Transit to continue their journey.
The change in scheduling also caused service delays and transfer issues throughout the service system.
Around 65 passengers disembark from each of the two evening trains at Guelph Central Station during the week, the report said. But most of these passengers use an alternate mode of transportation to carry on with their travels, such as walking, cycling, or using the kiss and ride area to connect with another vehicle.
As an alternative to changing the schedule, city staff also looked into running two additional shuttle services to collect travellers as they exit the train, but this would have an annual cost of $89,500.
"Staff are of the opinion that GO should be allowed to address the issues affecting their on-time performance before Guelph Transit considers implementing such a costly (per rider) program," the report said.
Guelph resident Wayne Greenway has been without a car for the past seven years and relying on Guelph Transit to get him around the city. He said he takes the GO Train to Toronto once a week and often uses city buses to take him home in the evening.
He said he doesn't mind the twenty minute or half-hour wait for city buses – he just goes to get a coffee.
Neither transit system is consistently on time, he said, so it's not worth the effort to try to rely on their schedules. If Guelph Transit altered its schedule to meet the travellers exiting the GO Train, it would affect all the other stops and transfers.
"It doesn't make sense to me," he said.
The report said Guelph Transit has undergone a number of service changes over the past few years and is currently working to restore the confidence in its ridership.
"Making another full-system service schedule adjustment would not be in-line with the objective of re-establishing Guelph Transit's reputation as a reliable mode of transportation," the report read.