New Phase 2 occupant here. Anyone has issues with their washers?
I used my washer last week for the first time, and it's already leaking. Builder's customer care said with appliances, customers would have to call the Brick themselves. I find it ridiculous that I would have to chase after the Brick myself, but I did. A repairman from the Brick came and said parts need to be ordered but can't say how long it would take. He told us to wait for yet another call from the Brick. It's been days, but I still haven't heard back from the Brick.
Also, the water seeped into the laminate flooring, and the floor is bulging now. Certainly requires repair.
I find it very frustrating not having a washer to use. 2 days ago I emailed customer care for help and to request repair on the floor, but still no response.
Overall, not a happy experience so far. Quite a lot of damages and deficiencies in our unit. Builder addressed some, but not all. Damages include a dented fridge. There is a one inch dent on the freezer door. The Brick or the builder, I wonder who is gonna be responsible for it....