News   Apr 30, 2024
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City fed up with uncoordinated utility work

I hear this a lot, but judging city workers by a five second walk-by is not good evidence. Do you work for the city? How do we know it is overstaffed?

In addition, wouldn't these construction workers work for private company? They're not city workers, they work for companies the city hired.

The Chorley example isn't a one time thing - I walk my dog there all the time and can confirm it's standard operating procedure.

Another small example is the parking garage at City Hall, which has a credit-card entry and exit system. Yet there are always two employees in the booths at the Dundas exit. The garage could certainly function with only one human attendant. It could actually function with none at all but that would be too 21st century for Toronto.
 
Only semi-related, but I've noticed crews around Swansea finally finishing sidewalks they've been ripping up for the better part of three years. Better late than never I guess, but there are a ton of other neighborhoods with the same issue. Slapping down cheap, uneven asphalt not only looks bad, but it's a hazard to people with disabilities, parents with strollers, and just rolling an ankle in general if you're not careful. Funny that people will defend half ass jobs.
 
Slapping down cheap, uneven asphalt not only looks bad, but it's a hazard to people with disabilities, parents with strollers, and just rolling an ankle in general if you're not careful. Funny that people will defend half ass jobs.

I agree but the City does not allow the contractors to replace the concrete cut with concrete, they must patch the cut with asphalt. After the asphalt patch is placed the City is responsible for the final concrete replacement and the usual delay that often results in dangerous sinkage of the temporary patch.
 
I don't mind the repairs (in theory). But I see a lot of projects just sitting around: holes dug, equipment lying around. Sometimes jobs seem to go unfinished for months.
Not in Toronto, but in another Ontario town: A family friend ran a garden centre. The town had wanted to rip up the street right in front of his business so he sought assurances on timing from the city that the work would be done outside of the spring and early summer months. The town agreed, and so he was OK with that. Then they unilaterally decided to start just before spring garden rush, and finished in the summer. He went out of business.

It's not just that they can't coordinate things well, also because they just don't give a chit because they've gotten away with it for so long, and if someone else goes out of business that's not their problem.

That said, when they ripped up my street, the city manager for the project was very responsive to my phone calls and emails. I wasn't a pest, but did contact him 2-3X and he was always prompt and courteous with his response, and honest. So, I'm glad there are some good ones already in the system. Perhaps this culture can extend further through City Hall, and to all of their private outside contractors as well.
 
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I sometimes wonder if anyone in the city ever completes a cost-benefit analysis for these projects anymore? Its lost on them that the purpose of everything they (the publicly-paid city staff) do should ultimately be for the 'benefit' of the public. If there is no benefit to the public or of the cost to the public is too prohibitive then why do it?

If its the public's interest they have at heart, then that's what they'll do.
 
If the rule is that you can't rip up newly laid roads or sidewalks for 3-5 years then yes, I'd expect them to plan ahead.
Well, if you want to waste taxpayer's money, then you can suggest that. But I'm tired of the wasted money.

This sounds similar to the whining about all the Gardiner and DVP closures ... you could do the work without closures - but it costs more money.
 
One of the big problems is that there is no one overall in charge of these projects. There was no one person in charge of St. Clair, just a lot of people running their own separate parts of it.

The city used to have project managers, but they were cut during the Lastman era as unneeded government bureaucrats. It turns out that sometimes government bureaucrats are quite useful. It was one of Joe Pantalone's campaign pledges to bring back project managers.
 
It's not a waste of money to continually pull up fresh paved roads and repave them?
It's not a waste of money if the alternative is more expensive. We saw on Roncesvalle, St. Clair, and Bloor that the alternative was far more expensive.
 
One of the big problems is that there is no one overall in charge of these projects. There was no one person in charge of St. Clair, just a lot of people running their own separate parts of it.

The city used to have project managers, but they were cut during the Lastman era as unneeded government bureaucrats. It turns out that sometimes government bureaucrats are quite useful. It was one of Joe Pantalone's campaign pledges to bring back project managers.

EXACTLY!

Every project needs someone in charge and RESPONSIBLE!. If that person does not get the job done correctly, their job should be on the line. That would bring the incentive needed to make sure everything is co-orinated properly. I'm surprised that doesn't happen now. It's just common sense, so there must be a reason the city doesn't do that. It gives them a whole bunch of excuses, to justify their blunders. (hey, don't blame me, it's not my job, man)
 
Every project needs someone in charge and RESPONSIBLE!. If that person does not get the job done correctly, their job should be on the line. That would bring the incentive needed to make sure everything is co-orinated properly. I'm surprised that doesn't happen now. It's just common sense, so there must be a reason the city doesn't do that. It gives them a whole bunch of excuses, to justify their blunders. (hey, don't blame me, it's not my job, man)

Every project does have a person in charge but not a person responsible for anything. Responsibility for anything is antithetical in the municipal/union
universe. The rare acknowledgement that maybe a project was not handled well is usually laid on the door step of the weather or perhaps that old TTC favourite, congestion. Failing those maybe the stars were not properly aligned. In any case we are assured those involved learned a lot and will do much better next time.
 
http://www.theglobeandmail.com/news...tom&utm_source=Marcus Gee&utm_content=2066217

I am taking a tour of Bloor Street’s renovated Mink Mile with the head of its merchants association, a woman with the wonderful Yorkville name of Briar de Lange. The reno is having its big reveal on Sunday with a street party featuring a one-kilometre red carpet, restaurant tasting stations, a display of luxury cars and a lunchtime concert headlined by Platinum Blonde. I ask Ms. de Lange how she is feeling, given all the hassles and delays that dogged the $20-million project, paid for by local businesses. “What delays?” she replies. “I don’t know what you’re talking about.”

She can be forgiven the little joke. Now that the work is finally done – construction crews gone, planters overflowing with flowers, new trees leafing out – she is enjoying a moment of sweet relief. The Nightmare on Bloor Street is a fading memory. The street looks terrific.

The sidewalks have been widened by four feet to accommodate the bustling street life of Canada’s ritziest retail strip. The tired concrete of the old sidewalks has been replaced by Quebec-quarried granite paving stones of dark “Atlantic grey.” The 134 new London Plane trees are planted in specially designed soil cells to ease them through the stresses of urban life. Stone benches and specially designed new bike rings punctuate the avenue. On a late spring afternoon, shoppers and gawkers stream along the street, passing the gilded storefronts of Hermès, Tiffany and Holt Renfrew. Despite all the bad press, the project is an unmistakable success – proof that some city-building exercises are worth the wait.

That wait was considerable. Work was held up for a nearly a year as Toronto Hydro worked on more than a dozen buried vaults for high-voltage transformers. Troubles with buried cables caused another hitch. The delays highlighted what seems to be a chronic problem in Toronto: poor co-ordination among city agencies and utilities.

But as anyone who has fixed up a house knows, renovations rarely go according to plan. Unexpected complications and delays are par for the course. Similar things can happen when you rip up a road, with its web of buried pipes and wires. When glitches occur and the work drags on, people get annoyed.

As politicians, downtown Councillor Adam Vaughan says, “we undersell the hard work and the difficulty” of getting complicated projects done. “The good news is that Bloor Street is now stunning and will be for the next 20 or 30 years.”


On Roncesvalles Avenue, too, a major renovation is coming to a happy end. As on Bloor, the street had to be torn up for major work – in Roncey’s case, the laying of new streetcar tracks. The merchants took advantage of the opportunity to spruce up the streetscape. Handsome, pale grey paving stone has been laid for the new, wider sidewalk, with planters, benches and raised transit stops that allow easier access to streetcars for strollers and wheelchairs. New street-level tree planters, replacing the old, raised “tree coffins,” hold 85 new trees, from oaks to maples to chestnuts.

There were delays here, too, and lots of complaints from irritated merchants and residents. The belated discovery that a gas main lay too close to the new tracks meant that the project could not be finished last fall as expected. A dispute with a contractor over manpower caused holdups, too. But the job is on budget and just two weeks from completion, city officials say, with crews laying the final paving stones, putting in bike rings and clearing debris. Councillor Gord Perks says the city held no fewer than 37 community meetings on the design of the street, dealing with everything from the colour of the pavers to the design of the tree grates.

The result is quite marvellous. Roncesvalles, always a lively street, with its pastry shops, delis, bike stores, public library and Revue cinema, was looking a little tired before the do-over. The renovation has given it a fresh, new face. For all the pain they cause, projects like these are just what an ambitious city should be doing, seizing the chance to transform mediocre streetscapes into something better.
 
I think it will be a long time before you see widespread coordination of all utilities. They cannot even coordinate with their own internal departments let alone other utilities and the city who they despise. Another issue is costs, everytime the city decides to rip up a road large or small you cannot expect the utility or its contractor to send an engineering and design team to inspect what possible rehabilitation work can be done. The utilities have a pretty good grasp on their rehab schedule. What they need is the city to notify them when they are pulling up the street so that if needed they bump their schedule to get work started earlier.
 
I think it will be a long time before you see widespread coordination of all utilities. They cannot even coordinate with their own internal departments let alone other utilities and the city who they despise. Another issue is costs, everytime the city decides to rip up a road large or small you cannot expect the utility or its contractor to send an engineering and design team to inspect what possible rehabilitation work can be done. The utilities have a pretty good grasp on their rehab schedule. What they need is the city to notify them when they are pulling up the street so that if needed they bump their schedule to get work started earlier.
Agreed that it will take a while for this to happen, if it ever happens. However, the culture must exist for it to be possible and I suspect in a lot of areas that culture simply doesn't exist.

The leadership needs to encourage this, but unfortunately often times the leadership just may not care.
 

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