Mihairokov
Senior Member
When I originally heard the story my first thought was how Brockville was probably one of the worst places to break down in because it's not particularly close to any of Ottawa/Montreal/Toronto and just far enough from all of them to be the most annoying stop possible. After 7PM there isn't much going on and as you say there's no rideshare, no food service, and presumably not much for hotel availability. Not that any of these are really options for VIA in totality, but the one interview I saw the passenger said they were being fed and were heated which is more than I can say for times where my train has been stopped for an extended period of time.Brockville is about 22K. A very quick Internet search reveals it has no rideshare, and unknown number of taxis and about 300 hotel rooms. No clue about the occupancy rate, taxi availability or food service capacity - no doubt it would depend on the time of day, time of year, etc. No clue about VIA RTC's capacity to have somebody always available to sit down and start calling around to find food and accommodation. Even with a comprehensive, nation-wide comprehensive contact list, somebody still has to make calls. If people want some kind of standing agreements to hold rooms, provide food, etc. in every burg, it's gonna cost.
VIA doesn't really have contingency for releasing passengers from the train during service, do they? It's a big liability issue if they just open the doors and let people off.It's Brockville I'm sure they can find 100 empty rooms or send people to Ottawa by Taxi or Uber. The roads couldn't have been that bad.
If you're putting people into hotel rooms in Brockville you'll need to keep in mind that there's usually more than 100 people on a trainset - good luck finding ~200 hotel rooms in Brockville that happen to be open and good luck trying to get strangers to room together if you can't, as well as ignoring the most obvious issue which was that it was snowing and blizzard conditions outside. Opening the doors to let passengers out seems like the worst possible decision to make in this instance. What happens when only 50 people can be roomed in a hotel and the others cannot? Either the option is available to everyone or not at all. What happens when the train is able to move again in the middle of the night? Is everyone recalled from their hotel rooms and put back on the train? Can the train not move until early morning so they can retreive all of the passengers? Seems like a nightmare scenario making things far more difficult than simply leaving people on the train.
It's tough enough finding Ubers in Ottawa during snow storms. You're never finding a taxi or uber in a snow storm in Brockville and you're definitely not finding one that's going to do that drive. I rode in an Uber on Tuesday night in Ottawa and the driver didn't have winter tires, and so we were sliding through intersections in the East End.
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