Late for work? So was TTC boss
Jan 28, 2008 11:11 AM
John Spears
CITY HALL BUREAU
Late for work this morning because the Yonge subway was all snarled up? You had good company.
Gary Webster, chief general manager of the Toronto Transit Commission, was held up, too. He arrived late at City Hall this morning for a meeting with – wait for it – TTC chairman Adam Giambrone.
The Yonge subway's problems began with a mechanical problem on a train at the Rosedale station at 7.30 a.m., Webster said in an interview this morning.
"It was before the peak of the rush hour," Webster said. "It was a nine-minute delay. That causes a large gap and crowding.
"As a result of that, we had a person collapse southbound at Summerhill, and another person collapse southbound at Wellesley."
In both cases, other passengers triggered passenger assistance alarms that led to more delays.
Webster saw the effects himself. "I left my office southbound at Davisville around 8.10 a.m.,” he said, “and the Rosedale train was clear, the Sumerhill assistance alarm was clear and we just had the second one at Wellesley. And it was really slow."
Service was still crawling at 9.10 a.m., when another passenger had medical problems at Eglinton station.
"You get a nine-minute delay, it just makes it worse and you screw up the whole rush hour," Webster said.
It's been a bad week for TTC delays. Last Monday, some paper caught fire on the track at York Mills station.
The fire department came and took care of the problem, but when service resumed another fire flared up.
Then on Tuesday, some leaves caught fire outdoors at Victoria Park station, which also caused a delay.
TTC statistics will show that this morning's delays could be chalked up to three passenger alarms and one mechanical breakdown, Webster said.
Passenger alarms in the past few years have in fact been contributing increasingly to delays, he said, perhaps because ridership is up.
But Webster acknowledged that this morning, it was the initial train breakdown at Rosedale that triggered the overcrowding and led to the passenger alarms.
The TTC and city have budgeted for new signals that will allow trains to travel closer together, speeding service. New cars are also in the works that will carry more passengers for each train.
However, those improvements won't be in place until 2012 on the Yonge subway line.