The inspectors go through EVERYTHING when they rate a hotel. The guy I tailed along with for a day examined behind toilets and opened microwaves to see if spaghetti sauce had been splattered on the roof and not cleaned up. He looked at how beds were made and looked behind desks and dressers for dust bunnies. He also counted coat hangers, because a five-diamond property needs a certain number. And they can’t be wire like the ones most of us use. And they have to have at least a couple, as I recall, that have padding for delicate fabrics.
They also look at the quality of furnishings and floor tiles in the bathroom and even at how the hair dryers are stored. If they’re mounted on a wall, you’re staying in a hotel that doesn’t trust its customers and has no chance at a five-diamond rating. If they’re in the drawer, that’s better. But if they’re in a closet in a silk bag with the hotel’s name on it, that’s a home run.
