There are so many elements that detract from the building like the non-windows facing Scotia Plaza, that massive mechanical box (especially when seen from the east), the granite that looks like cheap precast, the awkwardly large needle atop the spire and the anti-climactic treatment of the Bay-Adelaide corner with a rather ordinary entrance. The architecture is objectively subpar for such a prominent development.
Why don't you guys email the hotel or go in and ask what's going on? Form a sit-in in their lobby and demand some action.
Who chose to use what basically looks like drywall for the ceiling of a service ramp?!
If they want to continue to mar their image of luxury by having a building with a less-than-luxurious exterior, that's their call. It's certainly annoying to those of us who have to live with it across the street, but not worth the time and effort to protest officially.
Most ceilings are drywall. What would you have chosen?
For a service ramp? Perhaps metal or a stronger stone material. There's a giant gash in the ceiling exposing insulation and interior framework...not much forethought in its use I think.
I should note as well that this is on the outside, completely open to Bay St, not past the doors.
It's not uncommon for delivery vehicles to damage service area ceilings. It's is far better that they are made of a cheap and easily replaceable ablative (for want of a better word) material, such as drywall.