For a developer with their reputation, I have to say that their finishings are piss-poor, based on what I've seen in my unit and looking at other units. For example look at that rather obvious split covering panel in the kitchen island.
That's actually not a split...though when I looked at it I saw exactly what you were talking about. It's an illusion, created by the angle, lighting, and the resampling of the picture (the original shows what's actually going on).
The covering is two panels, but the gap is covered by a tapered strip of wood, and appears to be by design. I have a photo that shows this much better and might add it later. Thanks for the heads-up, I will make sure it's affixed properly when I go back.
I was told they can't move the thermostat since it's not a deficiency. But It's not as big a deal to me, I'll either move it myself or live with it. I don't want to put a wall unit there, but I would probably like to hang some things and it is definitely in an obnoxious location.
I guess customer experience is pretty variable; my rep was surprisingly thorough, and had marked up small deficiencies in the unit before I got there. He also arranged for the fridge "skin" to be replaced due to all the dings and scratches left by workers (again before I got there). Of course, I've just started, there may be many nasty surprises ahead.
The cheapest materials I found are the sliding doors. I will probably replace those. There are also a couple of gouges in the hardwood and I wonder how they're going to replace boards without ripping up the whole floor.
Enough from me, off to the furniture store.