The Auditors have been looking at TREE MAINTENANCE....
"The key findings from the audit report are:
Urban Forestry requires each contractor and City crew to complete a daily log detailing the maintenance work performed and all other work-related activities within their eight-hour shift. The daily logs serve as the proof of work performed by the crews, and Urban Forestry pays the contractors according to work hours reported in their daily logs. Part of our audit included a comparison of the daily logs with the contractor crews' vehicle Global Positioning System (GPS) reports. We could not conduct the same comparative analysis for City crews because Urban Forestry's vehicles are not equipped with a GPS system.
We compared a sample of 45 contractor crews' daily logs with their vehicle GPS records and noted 28 of them contain one or both of the following issues:
Crews' vehicles did not stop near the tree service locations.
Vehicles went to locations that were not related to the assigned tree service locations (e.g., coffee shops, plazas, residential houses, streets with no trees), and these locations were not noted in their daily logs. The total time spent at these locations far exceeded the allowable 60 minutes for lunch and breaks.
This could mean that part of the 8-hour work paid by the City was not spent on City work related activities. The estimated potential loss in productivity is approximately $2.6 million per year.
Also, if an inaccurate maintenance record is created for a tree in Urban Forestry's system, this could have adverse long-term effects because it may be at least another seven years before the tree receives the next scheduled maintenance.
After deducting the average time spent on supporting activities, the on-site tree maintenance time for the 28 contractor crews' daily logs averaged 4.5 hours, of which 1.7 reported work hours were not supported by the GPS reports, leaving only 2.8 hours for tree maintenance work for the City.
We reviewed a sample of 139 daily logs from the City and contractor crews and noted 57 logs (41 per cent) have missing data or contain entries that should have been questioned. While some of these entries might be valid, none of them were identified by the Foreperson's review.
This report provides 10 recommendations to help Urban Forestry improve its contract management, customer service and operational efficiency for its tree planting and maintenance programs."
See:
http://app.toronto.ca/tmmis/viewAgendaItemHistory.do?item=2019.AU2.4