wopchop
Building Toronto
Exactly what bullshit are you talking about? GO was neither at fault for the fatality(blame the trespasser) or the resulting delay(due to the police investigation - trains cannot proceed through the scene until the police have cleared us to do so). As for the bus-bridge, considering the number of spare buses and drivers they have available plus seeing as how they have to re-route them to an unplanned location, its never simple or quick to implement.
It's bullshit because for a lot of people, they were delayed by 2 - 3 hours. It doesn't matter if GO can't be blamed for the trespasser, or the police held the train for an hour and a half. At the end of the day, fault shouldn't matter. People paid fares and got nothing, essentially. GO is a public agency that we are all funding, and the least that could have been done was a full refund. When you are talking about more minor delays, then fine, assign fault and then decide, but this is a total breakdown in service. Not their fault, sure, but that's still what happened.