^ I agree. The City Room is the outside feature where Diamond decided to spend some time (and money) on. If somehow, the building was backed up into and integrated into the city fabric with a vibrant city block surrounding it, there would have been little to criticize.
It's the lack of that integration – and the resulting gap between University and York – that generate the criticism that we find on this board, that you can listen to at the Osgoode streetcar stop, that is discussed at Doors Open and frankly, that can be found in any newspaper mentioning the thing.
Now that the trees are growing out, I don't quite mind the Richmond side. It has always been a quiet street. Pretty much every building from The Bay on Yonge St., passed the Sheraton and the 4SC, through the club district and the industrial area beyond it to Spadina turn their backs on Richmond St. W.
The black brick and randomly placed windows suit this façade.
It would be unreasonable to expect more from the York St. façade. It's the back of the house and holds the parking entrance.
It's the Queen side that irks many people, including myself. Queen St., one block from City Hall and Bay St., a couple from Queen and Yonge, the Eaton Centre, The Bay... and they ignore the street level of an entire city block?
To steer this back on topic, I should mention that this performing arts centre will work, regardless of how vibrant or not three out of four façades are. People probably won't use the other sides. They'll gravitate to this building's "City Room".
Unlike Queen St... where you have a pedestrian and vehicle flow clocked in the tens of thousands every hour.