rbt
Senior Member
On frequent routes, sure. But when it only comes every 20 minutes or 30 minutes, the printed schedule (and TTC sticking to it), is very useful.
Schedules on frequent routes are more about not paying overtime than customer satisfaction purposes.
If the driver is at the wrong end of the route at the end of the day that either means sending them home early (before that run in the wrong direction) or paying them overtime to take the bus to the garage or hand-off to another driver.




