valkoholic
Active Member
If the TTC would update their fare-collection system they could cut down on a lot of complaints. Most systems have fully-automated turnstyles actviated by fair cards, tickets, tokens, etc. The manned booths are separated from the fair collection and are for the sale of tickets and helping of passengers only. Making TTC employees police who paid the right fare, who jumped what turnstyle etc. is just asking for customer service problems.
I heard once from a TTC manager that booth attendents are basically former drivers who were too drunk/cranky to be trusted behind the wheel anymore. May be a bit of a fib but it explains a lot.
I heard once from a TTC manager that booth attendents are basically former drivers who were too drunk/cranky to be trusted behind the wheel anymore. May be a bit of a fib but it explains a lot.