Definitely not a sound generalization, especially since we started this conversation talking about services on main highways on the prairies, and/or between Toronto and the North, which while unpopulated may not fall under "remote". There is wireless all along major corridors, and across a great deal of the prairies. Dead zones, sure, and true "remote" areas do exist with no coverage. But it varies greatly. Similar for landline based internet. Ask most farmers - heck, text 'em .
Suppose we establish ten ticket kiosks between, say, Sudbury and Toronto. Without them, we pay one salary - the driver. With them, we pay eleven salaries. And ten of those people are only needed for two short periods each day (assuming one round trip each day). Ten ticket machines, ten internet connections, ten stores of fare media and possibly ten cash trays to collect, account, and audit. Do you see why the economics and administrative costs would go up to an unsustainable level?
I agree that one should have a bus stop that's more than a sign. But again, consider ten stops with a shelter. Unlike a city bus, people won't be getting off the bus and walking a short distance. They will likely be met or dropped off by someone with a car. That implies a certain amount of parking and pulloff space. Each one needs to be paved (capital), plowed and salted in winter, possibly with lighting to install and maintain. And an information display showing times and status of the incoming bus. This too has a cost.
Once you get to the scope of a heated shelter, you may wonder about a toilet. And a garbage can. And those likely require someone to clean periodically. Each stop is at a distance from the next - do you contract with a different local person to manage each one, or do you hire someone to drive the whole route and look after them all? Again, a significant cost and coordinative effort.
Some of those post-9/11 rules made little sense then and still don't. We have pretty much accepted that any intercity traveller must present government ID on any trip, regardless of mode. I'm not sure that makes sense, but it's likely beyond repeal.
I don't see that this precludes buying a ticket for someone else and transferring it to them electronically.
- Paul