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TTC: Other Items (catch all)

Current TTC fares, from link...
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Now to compare with the MTA (New York City) fares that went up today. From link.

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The currency conversion rates USD to CDN is $1.36 Canadian Dollar. So the $2.90 USD converts to $3.93486 CAD. (Wonder what a good priced toll be on the Gardiner Expressway and Don Valley Parkway?)
 
With the TTC introducing debit/credit card payments via tap, I don't get why they set it to the same fare as Presto. Presto should be a discount over cash/debit/credit. If anything, credit transactions are expensive for the TTC as they lose 2-4% of the tap amount. So wouldn't it make sense to charge at least the cash fare when tapping with a credit card?
 
I received an email invite to complete the TTC survey on their 5-year plan.

Predictably, it does not work as it requires answers to all questions but if one answers one of them (Safety 2). will not accept any answers (or none). That's 25 minutes I will never get back!

Sigh!

EDIT: I emailed a report and it has been fixed (with apologies). But one should never start surveys without testing and then re-testing!

A reminder to everyone to contribute to survey, it closes August 27th.


But as DSC noted, a word of warning, this thing is really long, excessively so, and the insistence that virtually every question must be answered is insane.
 
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With the TTC introducing debit/credit card payments via tap, I don't get why they set it to the same fare as Presto. Presto should be a discount over cash/debit/credit. If anything, credit transactions are expensive for the TTC as they lose 2-4% of the tap amount. So wouldn't it make sense to charge at least the cash fare when tapping with a credit card?

Metrolinx (Presto) charges TTC 7%. TTC got a good deal compared to Ottawa and 905 agencies.

Second, Credit card companies give a large discount on fees for high-volume batch processing jobs. They submit all the charges in a single file overnight. Metrolinx hasn't disclosed their processing fees but a flat rate of 1% to 1.5% is common in North America with no per-transaction charge for batch jobs.

Visa/Mastercard love transit. It encourages people to either open their wallet and pull out their card several times per day (habit forming) or configure their device to set their card as the default payment method. They give good rates to transit agencies processing $1B/year in fares.
 
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There are orange City signs going up on King saying Lane Reductions on King West from University to John from Sept 1-17. Does this mean the street will be closed or (only) that there will be fewer lanes during TIFF? Bad enough to ever close it to TTC, but doing so this year is crazy as the Queen mess is, well, a mess! Having King closed would be beyond the beyond!
 
Metrolinx (Presto) charges TTC 7%. TTC got a good deal compared to Ottawa and 905 agencies.

Second, Credit card companies give a large discount on fees for high-volume batch processing jobs. They submit all the charges in a single file overnight. Metrolinx hasn't disclosed their processing fees but a flat rate of 1% to 1.5% is common in North America with no per-transaction charge for batch jobs.

Visa/Mastercard love transit. It encourages people to either open their wallet and pull out their card several times per day (habit forming) or configure their device to set their card as the default payment method. They give good rates to transit agencies processing $1B/year in fares.
Doesn't moneris get the bulk of the transaction and visa/mc get a very tiny chunck but with insane volume
 
Doesn't moneris get the bulk of the transaction and visa/mc get a very tiny chunck but with insane volume

Yeah, I generalized. There are often several different companies splitting those fees for any given transaction, from the payment gateway(s), to the interchange(s), through to the customers bank, and even the company running the points program for that customers card (often not the bank). The biggest chunk is often the customers bank that issued the card and whatever points program they run (aside from Amex cards).

Also, often different cards have different processing fees attached and the retailer may not know the cost of processing it until after the transaction is completed. A prepaid card might be 0.5% while a high-reward business card might be 7%. Many payment gateways will present a single rate to a small customer and take a loss on some transactions; but a cost-plus model is also common. EU has legislated caps (0.3% IIRC) for gateway and interchange fees, so they're often on the cost-plus model.


That said, special rate negotiations are typically led by MasterCard and Visa directly, and they force their partners to accept them through existing contracts which allow them to override other concerns. This is why we used to see places like Walmart or NoFrills accepting MasterCard only: they got special rates in exchange for exclusivity. Store specific cards often avoid the entire stack and process the transaction completely in-house.

I have no idea what Metrolinx actually signed, but most high-volume customers negotiate special rates. Sometimes special rates remove features like fraud checks or real-time processing, and sometimes it doesn't. My GO taps look like an overnight batch submission is being used based on when my banks report the charges; fraud and credit limit checking is likely also disabled.

EDIT: Should also add that it's been nearly 20 years since I worked on billing system backends. Some things have probably changed.
 
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TTC welcomes subway 5G service and more stable 9-1-1 calling, looks forward to system-wide rollout

August 23, 2023

The TTC welcomes the announcement that customers with Rogers 5G Mobile, one of Canada’s largest wireless service providers, can now access high speed cellular service in a number of tunnels and stations on Lines 1 and 2.

Service is available in subway tunnels and at all stations on Lines 1 and 2 between Bloor-Yonge and St. George. 5G service is also available at Castle Frank, Sherbourne and Dupont stations, and at stations between Spadina and Keele.

Additionally, all customers – including those with Bell, Telus as well as other mobile service providers – will have more stable access to 9-1-1 emergency calling in the upgraded tunnels and stations.

Customers are reminded that in addition to dialing 9-1-1 in an emergency on the subway, they should always press the Yellow Emergency Strip located on the subway trains. Pressing the Yellow Emergency Strip immediately notifies the operator and Transit Control of an emergency situation, and ensures the subway train stops at the next station and emergency personnel have been dispatched.

“Improving 9-1-1 calling for all customers is a significant milestone in bringing modern, high speed connectivity to the TTC subway system. It is also an important step in increasing safety for riders and TTC employees” said TTC Chair Jamaal Myers.

The TTC continues to work closely with Rogers to schedule the work required to meet their commitment of completing the installation of high speed cellular service in all TTC subway tunnels and stations within the next couple of years.

“The safety and security of TTC customers and employees is our number one priority. Improving the reliability of emergency calling on the subway is a core requirement of the new wireless technology,” said TTC CEO Rick Leary. “We look forward to the completion of the full build out and we encourage all the carriers to join the existing network to benefit our customers and theirs.”
 
Pretty much useless compared to what we were promised. Half of it is wasted by ad/"news" information, it doenst tell you the expected arrival time to each stop, no connecting route information, shall I go on?

The TTC should probably hire a summer student again who can show them how to do this right, just like it took them a summer student for them to finally get next train information displayed in a useful manner.
 
Love how they prioritize revealing the operator's internal information and the government patting themselves on the back instead of, you know, the time 🙄🙄
 
Am I crazy or are they running the heat on Line 1 this week? On my commute the last 2 mornings, I've gotten on line 1 and the floor heaters are putting out hot air. Quite a jarring change from the ice cold line 2 trains I transfer off of. I know its been cool the last few days, but not that cold.
 
Am I crazy or are they running the heat on Line 1 this week? On my commute the last 2 mornings, I've gotten on line 1 and the floor heaters are putting out hot air. Quite a jarring change from the ice cold line 2 trains I transfer off of. I know its been cool the last few days, but not that cold.
On all of the subways, the floor heaters are also connected to the regenerative braking circuit. If the third rail is not able to receive the energy created by braking, the next step is for the energy to be put through the floor heaters. If those aren't receptive, then the system will turn off the regenerative braking and use only friction brakes.

As a rule it is unusual for the system to not be able to absorb the regenerative braking from all of the trains in service. That this has happened twice in two days to you makes me suspect that there is a power feed issue along your route.

Dan
 
TTC, City improving Line 3 Scarborough bus shuttle routes as train service set to permanently end

August 24, 2023

The TTC and the City of Toronto are taking steps to improve the Line 3 Scarborough RT bus replacement service in advance of back-to-school in September. The TTC is also confirming train service on Line 3, originally scheduled to end on Nov. 18, will not restart following a July 24 derailment.

Service on Line 3 was suspended following the derailment south of Ellesmere Station and replaced with frequent shuttle bus service. A comprehensive review, that includes the participation of industry-leading consultants, is still underway. However, given the time required to complete the review, the decision has been made to permanently close the line and begin to implement elements of the replacement plan. These measures will improve transit priority and operations, provide frequent, high-capacity bus service and ensure customers can plan their trips online in September.

Starting Aug. 22, TTC contractors, working with the City of Toronto Transportation Services department, began the installation of temporary road markings and signage to establish bus-only lanes. One curb lane southbound on Midland Ave. and one northbound on Kennedy Rd between Eglinton Ave. and Ellesmere Rd will be created. The new shuttle routing will be implemented this coming weekend (August 26).

“It is essential to provide safe, reliable transit along this route, and that’s what the City and TTC staff are doing,” said Mayor Olivia Chow. “The people of Scarborough deserve better. They need reliable and convenient transit while we wait for the Scarborough subway to open. The sooner we can have transit priority and a dedicated busway in place, the better it will be for the tens of thousands of people who normally rely on Line 3.”

“I want to thank TTC and City staff for recognizing the urgency of this matter and taking the necessary steps to ensure that the commute for Scarborough transit riders is as efficient as possible, especially as we prepare to enter the back-to-school season,” said TTC Chair Jamaal Myers (Ward 23, Scarborough North). “Working together to improve the customer experience on the Scarborough RT bus replacement service is what transit riders expect and what they deserve.”

“I’m pleased to support these plans, ensuring Scarborough residents have frequent and safe service without trains operating on Line 3,” said Councillor Michael Thompson (Ward 21, Scarborough Centre). “I have consulted with the community and staff on these plans and I believe what is being put in place provides the best temporary service until the busway can be built over the next couple of years.”

“We recognize the urgency in having this plan ready to go,” said TTC CEO Rick Leary. “With the support of our Board and City Council, we will have more pieces of our replacement plan ready to go sooner than planned.”

TTC and City of Toronto staff had already been working toward a Nov. 19 start for the full bus replacement of the 6.4 kilometre SRT before the derailment occurred. Line 3 moves approximately 30,000 trips a day.

The November replacement plan includes running frequent express shuttle bus service between Scarborough Centre and Kennedy stations southbound via Midland Avenue and northbound via Kennedy Road.

Other features such as red painted lanes, new queue-jump lanes and signal priority to allow buses quicker movement through mixed traffic will be rolled out over the next three months. Changes to the bus terminal at Scarborough Centre Station to accommodate Line 3 bus replacement were also completed ahead of schedule.

The TTC and City are now exploring ways to advance the on-street improvements while also creating a temporary bus staging area on the north side of Kennedy Station to relieve congestion at the busy station while construction on the new bus terminal continues.
 

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