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TTC: Major Operational Issues (Various)

crs1026 said:
Actually, the glass is partly full here, and there is a real opportunity for TTC to put their best foot forward and differentiate themselves from even more lethargic and unaccountable agencies (eg those whose name end in *linx, for instance)

TTC is publicly admitting they have a problem with track defects. (Would ML be that brave?) The opportunity is to publish these in a transparent list, detailing each defect and what the plan and timetable is for fixing each one. Then, periodically update as they knock these off and show publicly that corrective action has been completed. Not all may be fixed on time, and that is important to admit and document....but the admission that there are problems is a key to better management thinking.....and then a culture of "say what you intend to do, then do it, then show us that you have done it" will develop. Being candid and truthful about what each work window is meant for, and how it has accomplished results, is the essence of accountability - it's what the public deserves, even if performance is less than 100%.

If Metrolinx were running the subway, not only would the defects be left unfixed, there would be press releases reminding us of how the defects are part of the transition to a glorious future (some day....timeline indeterminate). And ML's Board would studiously avoid any reference to a defect problem in their open session Board meetings.

Maybe the TTC is getting this right, sort of.

- Paul
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Best MX would do is have the robot voice make a half baked announcement about it
 
August 6, 2024
Screenshot_20240806_135131_DuckDuckGo.jpg


Two steps forward, one step back.
 
Bordercollie said:
Aren't there standard maintenance procedures in place to ensure that track is kept in good condition? Rather than this reactive approach of fixing it after its broke? This kind of situation is utterly unacceptable by any standard.
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I invite you to read this report

stevemunro.ca

The Scarborough RT Derailment Technical Reports

Back in September 2023, TTC management presented an overview of the investigation into the July 24, 2023 accident that marked the end of the SRT’s life. See also my article Line 3 SRT Replace…
stevemunro.ca stevemunro.ca
 
turbanplanner said:
I invite you to read this report

stevemunro.ca

The Scarborough RT Derailment Technical Reports

Back in September 2023, TTC management presented an overview of the investigation into the July 24, 2023 accident that marked the end of the SRT’s life. See also my article Line 3 SRT Replace…
stevemunro.ca stevemunro.ca
Click to expand...
Yes I know they use paper reports for maintenance that don't relate or are connected to the various departments and nobody keeps track of what work was completed when. The fact that this is acceptable in the first place is appalling.

A single CRM system should be used. And we have tablets that could upload that to the cloud in real time.
 
Bordercollie said:
Yes I know they use paper reports for maintenance that don't relate or are connected to the various departments and nobody keeps track of what work was completed when. The fact that this is acceptable in the first place is appalling.

A single CRM system should be used. And we have tablets that could upload that to the cloud in real time.
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My concern wasn't even that (though you bring up a good point!)

To me replacing things without testing them, or not even really having a procedure for something like an inspection are huge flaws in the process.
 
turbanplanner said:
My concern wasn't even that (though you bring up a good point!)

To me replacing things without testing them, or not even really having a procedure for something like an inspection are huge flaws in the process.
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The Scarborough RT was a unique system that had unique requirements and maintenance procedures, and given that it was going to be shut down in a few months they probably didn't spend the proper resources to keep the system in good repair.

But given that the system was maintained properly for 30 years and the derailment happened recently shows that something has changed.

The subway system is not really unique in anyway and will need to be in good working condition for the foreseeable future. The fact that thousands of customers rely on it everyday and is the backbone of the entire system should mean that every effort is made to keep the system running in an efficient manner.

If this was japan, people would have resigned in shame.
 
Bordercollie said:
The Scarborough RT was a unique system that had unique requirements and maintenance procedures, and given that it was going to be shut down in a few months they probably didn't spend the proper resources to keep the system in good repair.

But given that the system was maintained properly for 30 years and the derailment happened recently shows that something has changed.

The subway system is not really unique in anyway and will need to be in good working condition for the foreseeable future. The fact that thousands of customers rely on it everyday and is the backbone of the entire system should mean that every effort is made to keep the system running in an efficient manner.

If this was japan, people would have resigned in shame.
Click to expand...
Part of the report basically said the inspections of the reactor rail weren't done properly, and if I remember right they went from a senior person regularly inspecting to a Jr person. Some of those inspections like checking if the rail had lifted or come into contact with the train were significantly scaled back. (If the trains are still running, shouldn't this be kept up? so exactly what happened doesn't occur?)

This to me shows a culture with not much oversight into decision making. I could totally see a certain type of inspection not happening or being sub standard if some supervisor retires or is on vacation.
 
Bordercollie said:
The Scarborough RT was a unique system that had unique requirements and maintenance procedures, and given that it was going to be shut down in a few months they probably didn't spend the proper resources to keep the system in good repair.

But given that the system was maintained properly for 30 years and the derailment happened recently shows that something has changed.

The subway system is not really unique in anyway and will need to be in good working condition for the foreseeable future. The fact that thousands of customers rely on it everyday and is the backbone of the entire system should mean that every effort is made to keep the system running in an efficient manner.

If this was japan, people would have resigned in shame.
Click to expand...
Or...

1723663332148.png
 
The mass slow zone problem is getting picked up by the media, great story here by the CBC giving some overview regarding all the slow zones in place with this mismanaged, mess of organization known as the TTC:


Key take aways:
1. A geometric survey was done which outlined a bunch of risk zones, which the TTC says they will fix all problem spots by the fall.
-->Hard to trust them on that since there was a geometric survey done earlier in the year which identified problem spots which they supposedly addressed earlier this year but yet here we are talking about the same problems in many spots​

2. Another geometric survey will be done in November of this year, which may lead to yet more slow zones being imposed.
 
Amare said:
The mass slow zone problem is getting picked up by the media, great story here by the CBC giving some overview regarding all the slow zones in place with this mismanaged, mess of organization known as the TTC:


Key take aways:
1. A geometric survey was done which outlined a bunch of risk zones, which the TTC says they will fix all problem spots by the fall.
-->Hard to trust them on that since there was a geometric survey done earlier in the year whichtc identified problem spots which they supposedly addressed earlier this year but yet here we are talking about the same problems in many spots​

2. Another geometric survey will be done in November of this year, which may lead to yet more slow zones being imposed.
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Some of these areas have right curves which can cause the track to be stretched.

For the straight parts where they have nightly closures....and areas where they had weekend closures....no comment.
 
Bordercollie said:
Some of these areas have right curves which can cause the track to be stretched.

For the straight parts where they have nightly closures....and areas where they had weekend closures....no comment.
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There are definitely areas in the system which require more intensive and frequent maintenance (ie: the curves around Union Station and St.George). Other areas are more straightforward but yet the TTC has apparently had problems maintaining over the past year.

AlvinofDiaspar said:
Well, here we will just put up ads telling riders to "master the art of speed" instead.

AoD
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Or we put ads like this saying that we should pay to "improve" service which actually degrades on a daily basis:

20240531_120011.JPG
 
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