doady
Senior Member
Over 60% of TTC riders are choice riders.
The Star reports that both complaints and compliments are up: http://www.thestar.com/news/transportation/article/893501--complaints-up-15-per-cent-against-ttc
In another place (even maybe another government outfit) an employee who's completely passed out in such a front-line position would be severely disciplined (health issues or not). Yet, of the three who were caught snoozing, not one has been disciplined.
Well, one of those to which you referred took medical leave, and died within a year from a stroke.I'd love to know what happened to those employees because obviously those complaints were in the public sphere.
Well, one of those to which you referred took medical leave, and died within a year from a stroke.
Hopefully you are satisfied with that. Or perhaps you think he should have been disciplined as well?
Well, one of those to which you referred took medical leave, and died within a year from a stroke.
Hopefully you are satisfied with that. Or perhaps you think he should have been disciplined as well?
Was there a particular part of the episode you wanted to point out? It's quite clear from watching just how much busier the Underground is to the Subway, and how dreadful the delays are on it. And how different the communication can be, yet how poor customer service some customers think there is.Now to see how the Tube services its Underground (London England):
Was there a particular part of the episode you wanted to point out? It's quite clear from watching just how much busier the Underground is to the Subway, and how dreadful the delays are on it. And how different the communication can be, yet how poor customer service some customers think there is.
Yes, I watched it when it came on. It was running at 9 pm Mondays on BBC1 during February and March. Actually I haven't watched the last one yet ...Actually, that is part 1 of a BBC series. Go to http://www.youtube.com/user/undergroundseries?feature=watch if you have free time, since each video is about an hour long.
Yes, I watched it when it came on. It was running at 9 pm Mondays on BBC1 during February and March. Actually I haven't watched the last one yet ...
There was a similar series (also called "The Tube") on Carlton (the old weekday ITV1 station in London) back in 2003-2005. Not quite as well done, but still very interesting - particularly the beginning of the 3rd series as they in the middle of filming during 7/7, so got some good behind the scenes footage as it all unfolded.
Both series are well worth watching. Not sure I'd want to ... (buffering, buffering, buffering) ... watch them YouTube for an hour though ... there are torrent sites where you can download them properly, and watch them on TV.
Not quite sure what your point is though. Do you think they do well? Poorly? Better? Worse?
One scenario repeated many times in the videos is the active nature of the CCTV (closed circuit television) on the London Underground. There is someone watched the monitors and if an incident happens, the watcher takes appropriate action immediately instead of a passenger (or train driver or conductor) calling in.