Actually The City of Toronto is the operator of the building.I heard AMA comment on this on Tuesday (after the first Mumford and Sons show but in advance of the second show that night) and her wording made me mad. She said that the contractor, hired by the city, was to blame for the closing of the doors and caused the problem. Clearly the "between the lines" text was "If they are to blame then, we, ML cannot be blamed"....well, I am sorry, but as the operator of the building and the services and knowing there is a large event about to be let out....maybe, just maybe, it makes sense to send someone around to make sure the building is ready for that surge of people...but no, it seems ML is never to "blame" for anything.
They have started to put the panels into the new pillars in the Great Hall and they ARE very similar to the ones outside in the Sir John A Macdonald Plaza shown in the photos above.They look to be similar in form to the wayfinding pillar in the plaza outside Union Station
should have been clearer (or posted slower)....they (ML) operate just about all of the services out of the building (particularly at that time of night) and have (IMO) a duty of care to make sure the building is set up/ready for the surge of customers coming their way from the event.Actually The City of Toronto is the operator of the building.
I am surprised they do not do what they did in the UK where National Rail owns key stations like Paddington, Kings Cross-St Pancreas, Victoria and I think maybe even Marylebone. It is centralized in a way that the competing railway companies do not have control over certain parts of the station.The ownership of the station is actually broken up from one end to the other. The Bay East Teamway is owned by Metrolinx, the Bay West, York East and York West are owned by the City and Skywalk belong to Allied Properties...The Great Hall, and VIA Departures are the City's responsibility. The new Food Court in the York Concourse also belongs to the City. The York and Bay Concourse is Metrolinx's responsibility.
Attempting whom to contact when something breaks or goes wrong...Priceless.
Actually, from what VIA staff and Travelers Aid volunteers were told, they were expecting the permanent removal of the clock, main departure boards and info booth over a year ago. Then— all work on the floor stopped (what, eight months ago?) with no official explanation that I am aware of.why do you think it's impending?