The sales office called me on Christmas Eve to schedule a PDI appointment. I was obviously on vacation - I actually bothered to call them via long distance to leave a voicemail indicating I would return their call on the day of my return. After that they continued to hound me for 2-3 weeks to schedule a PDI appointment despite my voicemail. So I called them as soon as I got back, the person who answered the phone actually acknowledged they got my message (so why did they continue calling?).
So I had my PDI today - I'm in phase 1. It is still a complete mess and the builder "forgot" to schedule a cleaner to clean up my unit prior to PDI. I can't believe they actually forgot about cleaning it after all the persistent hounding for 3 weeks.
When I entered my unit I must say I was horrified by the condition and extremely disappointed.
There were dust and scrap pieces of building material everywhere on my UPGRADED hardwood floor and granite countertop - i could not check for scratches AT ALL. My UPDGRADED washroom tiles had a crack and looks like it was traumatized and had a hole in it - the girl tried to tell me it's the "pattern", hmmmm.....fruit for thought. The shower heads in both my washrooms were missing. A kitchen cabinet door was missing. As I was testing the water in the unit, i opened the toilet seat, bad move. Human feces! OMG.
The girl who conducted the PDI was very apologetic about the condition of our unit, however, she couldn't reschedule our PDI and didn't even have our unit's file on hand - she had somebody else's.
Despite all that, I was pleasantly satisfied with the surrounding view OUTSIDE of my condo. I just hope these things are all cleaned up when I get my keys.