A Toronto woman is feeling tapped out after claiming the TTC’s updated payment system double charged her during a recent streetcar ride, dinging her credit card after she had already paid with her PRESTO card.
[A] weary Heather Milne is urging the public to be wary when using the PRESTO card readers after claiming the machine was able to read and charge her credit card even though it was inside her waist bag and was never pulled out for use.
Milne told CityNews she hopped on the Queen streetcar at Kingston Road on Saturday morning to run some errands in The Beaches, tapping her PRESTO card to pay for the ride.
Later that day after returning home via public transit, she received a notification from her credit card. “As I’m walking up the street, I get an alert from my (credit card), and that was in my fanny-pack around my waist.
“By the end of the day it shows (a charge of) $3.30, so I went into the app again and disputed that. “I phoned Presto, and they didn’t sound surprised,” she said.
Milne says after speaking to someone from PRESTO she learned that the machine actually read her credit card twice, but on the return trip she was within the two-hour free transfer limit, so wasn’t charged.