At this point I am inclined to believe that the only solution to this issue is an outright ban of bikes on the Kitchener Line. These people continually demonstrate day after day that they do not care for the safety and comfort of their fellow customers.
All six bike coaches are currently in use on the Kitchener Line, yet some of these people continue to overwhelm regular coaches even when multiple bike coaches are present on a single consist. They have to frequently be reminded not to ride their bikes down station platforms, including busy station platforms, or even the stupid narrow and stupid busy platforms at Union during rush hour or after an event. They frequently have to be reminded to allow those with mobility devices to use the elevators first. They engage in shenanigans such as activating the yellow emergency strip upon arrival at each station in order to buy themselves time to drag their bikes off coaches they chose to overcrowd to begin with, resulting in significant delays. And of course, they throw a hissy fit whenever someone from GO whether it be the Operators, Transit Safety, or Revenue Protection try to enforce GO policies, or even just regular passengers trying to get off the damn train.
In the last week or so, Metrolinx has begun to take a more heavy handed approach to enforce the bike policy on westbound trips departing Union and Bloor each evening, by dumping a boatload of Transit Safety and Revenue Protection officers onto platforms to babysit trains. I fear this further takes away a significant amount of resources that could better be utilized elsewhere in the network where Transit Safety already has the reputation of being “slow” and “useless” amongst Operators.
Just ban the damn bikes.
/rant