Wooba
Active Member
I'm hoping someone here can give me advice. In November I moved into a condo unit in Toronto that I'm renting on a 1 year lease. A couple of weeks after I moved in I had a backup of filthy water through the kitchen sink. Flooding all over the place and soaking the carpet in the adjacent bedroom.
I had the building maintenance guy come up and he helped shop vac it. At that time he told me that I was not the only unit having issues with backups but mine was the first he was aware of the water over flowing the sink.
Long story short, the unit owner had had backup issues in the past but he thought it had been resolved and he claimed that he'd never experienced the water overflowing before.
Before I moved in the unit had been vacant for a time so he could well be telling the truth, however it was very obvious that this flooding had happened several times before based on the condition of the wood under the sink and the bedroom carpet (I did not know why they were in a state when I moved in, the flooding made it obvious).
The unit owner lives abroad and he does seem to be doing the best he can under the circumstances. All we seem to be getting from the property management is excuses like "we're checking the drawings, we're getting quotes, we're having a meeting about it next week, blah, blah, blah". Here it is 3 months later and I'm still having regular (pretty much daily) bouts of water coming into the sink and I just had my third over flow. I've been very patient up to the point but I've absolutely had enough and want this resolved. Is there anything I can do to force the property management company to get this resolved in a timely manner? Am I entitled to any compensation either from them or my landlord (I don't really think it's fair to blame him, but if the chain of command goes through him then so be it).. Do I have any rights here?
Thanks..
I had the building maintenance guy come up and he helped shop vac it. At that time he told me that I was not the only unit having issues with backups but mine was the first he was aware of the water over flowing the sink.
Long story short, the unit owner had had backup issues in the past but he thought it had been resolved and he claimed that he'd never experienced the water overflowing before.
Before I moved in the unit had been vacant for a time so he could well be telling the truth, however it was very obvious that this flooding had happened several times before based on the condition of the wood under the sink and the bedroom carpet (I did not know why they were in a state when I moved in, the flooding made it obvious).
The unit owner lives abroad and he does seem to be doing the best he can under the circumstances. All we seem to be getting from the property management is excuses like "we're checking the drawings, we're getting quotes, we're having a meeting about it next week, blah, blah, blah". Here it is 3 months later and I'm still having regular (pretty much daily) bouts of water coming into the sink and I just had my third over flow. I've been very patient up to the point but I've absolutely had enough and want this resolved. Is there anything I can do to force the property management company to get this resolved in a timely manner? Am I entitled to any compensation either from them or my landlord (I don't really think it's fair to blame him, but if the chain of command goes through him then so be it).. Do I have any rights here?
Thanks..