cc46
Active Member
Mar 12th 2022
My hope is that it is either a manufacturer defect (covered by the supplier) or it is covered by Pinnacle's insurance. Would be a major let down to see lower quality balcony glazing go up as a result of this defect....I can't imagine the expense of all this. And that balcony glass looked expensive to begin with. /sigh
I'll wager we'll see the exact same kind of glass when they replace it, but without the delaminating defect. Hopefully.My hope is that it is either a manufacturer defect (covered by the supplier) or it is covered by Pinnacle's insurance. Would be a major let down to see lower quality balcony glazing go up as a result of this defect.
I imagine the manufacturer will be paying for everything: new glass, shipping, labour…My hope is that it is either a manufacturer defect (covered by the supplier) or it is covered by Pinnacle's insurance. Would be a major let down to see lower quality balcony glazing go up as a result of this defect.
Why would you think it was Pinnacle's problem? I am sure the glass manufacturer had specs to meet and, apparently, failed to meet them so the problem is theirs to solve and to provide replacement glass of the same (or higher) quality (and maybe pay for the labour cost of replacement and a penalty.)My hope is that it is either a manufacturer defect (covered by the supplier) or it is covered by Pinnacle's insurance. Would be a major let down to see lower quality balcony glazing go up as a result of this defect.
Yeah I shouldn't have posted before my morning coffee - I was thinking along the potential lines of faulty install on the construction companies fault but even that wouldn't fall on Pinnacle as it's now obvious to me that it's a manufacturer defect.Why would you think it was Pinnacle's problem? I am sure the glass manufacturer had specs to meet and, apparently, failed to meet them so the problem is theirs to solve and to provide replacement glass of the same (or higher) quality (and maybe pay for the labour cost of replacement and a penalty.)
Yeah I shouldn't have posted before my morning coffee - I was thinking along the potential lines of faulty install on the construction companies fault but even that wouldn't fall on Pinnacle as it's now obvious to me that it's a manufacturer defect.
The database file says that the building envelope supplier is BV Glazing Systems which is a massive Toronto based supplier with projects all over North America including NYC, Vancouver, and Seattle. Albeit expensive, they are big enough to afford a hit like this in order to sustain developer relations along with product development/confidence.A quick question - was the balcony glass for the building contracted directly with a manufacturer, or through a local supplier / dealer / distributor?
My understandig would be that If the purchase agreement was directly with the original manufacturer, yes - then they would be the ones who would have to stand behind their product. If the purchase was through a dealer / distributor who held the contractual relationship with the builder, then they would be the ones who would have to stand behind the product, and they would have to be the ones who would have to have the recourse to the manufacturer they were representing - unless there was a specific manufacturer's warranty on the product that was passed through to the developer as part of the contractual terms for the purchase.