Ok........while I think this discussion should move on.............I feel the need to say here, I don't actually see the contradictions some of you seem to between various posts/posters.
This incident occurred with the train still mostly or entirely in the tunnel, on approach to Union, as I understand it, from the witness account.
In that context, the operator would be expected to remain with the train so long as passengers are on board. Particularly true if the cab had not physically entered the station, which is unclear to me, from the post.
Which is what I believe Dan was suggesting.
Remember that Line 1 is now Single-operator, no guards. So you're not going to leave a loaded train of passengers unattended.
Once the train is moved into a station, they can be easily relieved, I'm sure relief would be brought to the train if the operator were unable to manage. Which would be understandable, but will also take time.
At a station, the train would be evacuated, and with the doors closed, the operator could exit and leave the train unattended while station staff and supervisors takeover.
The rule book description is correct, but applies to an in-station scenario. Where evacuation to the platform is possible. Clearly once EMS and other help had arrived the choice was still made not to offload at Union.
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No one posting here had ill intent, this starts as an explanation to a poster who was on scene, first hand, wondering why things were handled the way they were. There was an attempt to give answer to that, and while the wording might be quibbled with the substantive answer was correct in the context of the situation.
If anyone who works for TTC here feels procedure was not correctly followed, you have an internal mechanism for flagging that.
Elsewise, its sufficient to say that procedure was followed, and yes that's hard on the operator, for whom we all ought to have sympathy, in addition to the person whose life was lost.
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Now let me return to.........full-height Platform Edge Doors are what would, to a near certaintly prevent 90% of these incidents from ever happening, at a minimum. It should be close to 100%, but nothing is 100%.
The primary need is to address this as preventable. However one feels about the TTC, or those suffering mental illness or engaging in irresponsible conduct (being at unauthorized track level for a reason other than suicide) or TTC management of this or any other situation..........the object should be that it never happens in the first place which remedies the situation.