I think that you would be very, very suprised to hear how much distrust and even anger still lingers within due to Byford's 5 years at the helm of the TTC.
A lot of the reason why employees are happy with Rick Leery is that he's not Andy Byford.
I recall you mentioning similar a year or so ago. To those on the outside is surprising, considering from a public POV Byford was gold. Would like to hear more as to why employees were unhappy with him, part I think I can get, but still hard to hear because for the public a lot of good changes happened under his leadership.