So, assuming you didn't shoplift somehow, there's bugs in the system, and they've not made corrections to your account?You'd think they'd want to attend to that.
Not to derail this thread much further, but apps that constantly lose your info?? Yikes!!! I'm thinkin' 'bout you Cineplex!Apparently I had to update the app, which I did. But then it wanted me to re-enter my info again and I just walked away instead as it was too much effort for something I rarely used anyways.
Canary Market just down the street was open and got my money instead.