News   Sep 27, 2022
 87     0 
News   Sep 27, 2022
 306     0 
News   Sep 27, 2022
 607     0 

Canadian Tire

khris

Senior Member
Member Bio
Joined
Aug 28, 2007
Messages
8,601
Reaction score
481
Location
Toronto, ON
I had an awful experience there before Christmas at the Yonge & Dundas store. The customer service of Canadian Tire is just the worst ever.
 

Tuscani01

Senior Member
Member Bio
Joined
Apr 22, 2007
Messages
5,507
Reaction score
2,252
I had an awful experience there before Christmas at the Yonge & Dundas store. The customer service of Canadian Tire is just the worst ever.

Depends on the store, as they are all independent businesses. Leslie and Lakeshore is amazing. I always go out of the way to shop there when I need something from CT.
 

Tuscani01

Senior Member
Member Bio
Joined
Apr 22, 2007
Messages
5,507
Reaction score
2,252
This is a problem with all big box stores and not exclusive to Canadian Tire.

That is because big box is designed to be completely self service, and that has always been the goal of big box retailers. Staff are there to keep product flowing from the truck to the shelf. They do not need to be experts on the product, and they do not need to be good at customer service. It's what allows big box stores to offer lower prices than specialty stores. The typical customer comes in knowing what they want, how to find it, and willing to buy it. This is the customer that the stores are designed for, and this is the customer that has lead to the growth of the big box concept.

If you are looking for better service, big box is the last place you will find it. Smaller specialty stores offer much better service, but usually come with a price that matches the level of service.
 
Last edited:

Johnny Au

Senior Member
Member Bio
Joined
Apr 4, 2010
Messages
8,275
Reaction score
11,098
Location
Near the North York, York, & Old Toronto tripoint
There is a major difference between Apple Store and Best Buy/Future Shop. Though both sell Apple products, the employees in the Apple Store are much more knowledgeable, while Best Buy and Future Shop provide discounts to standard Macs (no BTOs, unlike the online Apple Store).
 

Ex-Montreal Girl

Active Member
Member Bio
Joined
May 15, 2012
Messages
888
Reaction score
198
Location
Toronto, ON
Correct. It is not meant to be a stand-alone store, as that would cannibalize the sales of another nearby store. This is just an extension of a store. (They are actually hoping to eventually have it connected to the main store)

Finding a store with an opportunity to take over a large amount of space next door is next to impossible. If the opportunity does arise, and the owner of the store is willing to put money into opening a show room, there may be another one... but there are just way too many variables that need to line up for that to happen.

Same thing with the express store concept. It is just an extension of an existing store. The Danforth Express location is owned by the dealer at Leslie/Lakeshore. All of the product and staff comes directly from there.

That "Canadian Tire Showroom" on Eglinton just east of Laird is closed for renovation. Opening is scheduled for next month.

From what I had read here, I thought it was already redone.
 

Skeezix

Senior Member
Member Bio
Joined
Apr 25, 2007
Messages
4,343
Reaction score
2,677
Location
East of this, west of that
Is the Showroom closed for actual renovations, or is that just the word they are using to describe what they are doing to get displays ready for the spring and summer outdoor merchandise? (More a question for Tuscani than Ex-MG)

The Showroom was fantastic at Christmas. But I would imagine that they need a fair amount of time to set up that entire space for seasonal merchandise.
 

Ex-Montreal Girl

Active Member
Member Bio
Joined
May 15, 2012
Messages
888
Reaction score
198
Location
Toronto, ON
Is the Showroom closed for actual renovations, or is that just the word they are using to describe what they are doing to get displays ready for the spring and summer outdoor merchandise? (More a question for Tuscani than Ex-MG)

The Showroom was fantastic at Christmas. But I would imagine that they need a fair amount of time to set up that entire space for seasonal merchandise.

I was being driven east along Eg and we got delayed in the rush hour traffic. From my vantage point, the windows seemed kind of papered over, with a huge banner saying "Re-opening March 2015" and MAYBE, I don't recall for sure, "Under renovation."
 

Tuscani01

Senior Member
Member Bio
Joined
Apr 22, 2007
Messages
5,507
Reaction score
2,252
Is the Showroom closed for actual renovations, or is that just the word they are using to describe what they are doing to get displays ready for the spring and summer outdoor merchandise? (More a question for Tuscani than Ex-MG)

The Showroom was fantastic at Christmas. But I would imagine that they need a fair amount of time to set up that entire space for seasonal merchandise.

Corp is no longer involved with it (space is now being planned by the store itself), so I am not entirely sure what is going on with it. I suspect its just the seasonal changeover though. A March reopening aligns with the Spring product launch.
 
Last edited:

Tuscani01

Senior Member
Member Bio
Joined
Apr 22, 2007
Messages
5,507
Reaction score
2,252
Sneak peak at the Edmonton flagship that is open as of today (Grand opening June 11th):

01- Exterior.jpg
02 - Main Level Entry - View Down Power Aisle.jpg
05 - Kitchen Demo&Tasting Bar.jpg
06 - Paint.jpg
16 - View From Upper level to Lower Level.jpg
11 - Best of Edmonton.jpg


This concept is also coming to Mississauga (Mavis/Dundas) as well as an Ottawa store.
 

Attachments

  • 01- Exterior.jpg
    01- Exterior.jpg
    105.6 KB · Views: 817
  • 02 - Main Level Entry - View Down Power Aisle.jpg
    02 - Main Level Entry - View Down Power Aisle.jpg
    119.7 KB · Views: 859
  • 05 - Kitchen Demo&Tasting Bar.jpg
    05 - Kitchen Demo&Tasting Bar.jpg
    120.9 KB · Views: 824
  • 06 - Paint.jpg
    06 - Paint.jpg
    145.1 KB · Views: 837
  • 16 - View From Upper level to Lower Level.jpg
    16 - View From Upper level to Lower Level.jpg
    143.7 KB · Views: 816
  • 11 - Best of Edmonton.jpg
    11 - Best of Edmonton.jpg
    145.3 KB · Views: 820
Last edited:

Skeezix

Senior Member
Member Bio
Joined
Apr 25, 2007
Messages
4,343
Reaction score
2,677
Location
East of this, west of that
Looks great, both interior and exterior. The exterior is somewhat reminiscent of some of the renovated Loblaws stores here in TO (Leslie, Redway, etc.)

Loblaw.jpg
 

Attachments

  • Loblaw.jpg
    Loblaw.jpg
    39.8 KB · Views: 1,283

James

Senior Member
Member Bio
Joined
Jan 15, 2012
Messages
1,422
Reaction score
127
Location
Toronto
Overall it looks great. Appears very spacious. Any idea what the building/showroom square footage is?
 

Tuscani01

Senior Member
Member Bio
Joined
Apr 22, 2007
Messages
5,507
Reaction score
2,252
137,000 retail sq. ft. over 2 floors (51,716 retail sq. ft. larger than the next closest store in size). 15,500 sq.ft of the space is dedicated to "Showroom".
 

Benito

Senior Member
Member Bio
Joined
Mar 12, 2014
Messages
7,052
Reaction score
41,716
Location
Yonge and Bloor
It's amazing how putting a tiny bit of effort into designing both the interior and exterior can make such a huge difference. I hope they start renovating their stores to make them share this design direction.
 

Top