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Hello! I'm in Tower 2 and my thermostat suddenly changed from cool to heat today, and the cool option is no longer available. Wondering if everyone is experiencing the same thing? I can't even turn on the fan without turning the heat on...

We completed the online form and then dropped of a copy to customer service. Make sure you have it completed a couple days before the deadline just in case there are glitches with the system.

Had ac for half a day.... then vent started blowing warm air again. Temperature rose back to 25C.... :(

Thanks Alvin. They came in today to adjust the sensor. Finally there is cool air. Temperature is now at a much more comfortable 21C.

Anyone has issues with their AC. Our unit stays warm at 25C regardless of what temperature I set it to. The superintendent came in and did something to the thermostat, but the problem persists. The hallway is cool and comfortable however.

Thank you for adding me :)

Management is good though. Very helpful. It's just the builder that i'm not happy with.

By the way, i have yet to hear back from customer care about my washer. It's been a week.

That he didnt say. Be prepared for defects and defficiencies. Prepare a list of them and send to customer care. Overall, i would say they did a shoddy job and i'm very disappointed.

Quite a lot of water leaked out. The repairman said that it is the drain hose that needs to be replaced.

Hi Ancea, I would like to join the email group too. My address is minniecee@gmail.com Thanks a lot :)

Mine is the exact same.... the shelf is not usable either.

Our unit is not blowing in warm air, but the air is not cold either. I set the desired temperature to 21, the actual room temperature never goes lower than 24 :(

Not much positive things I can say either. New tower 2 occupant here.

New Phase 2 occupant here. Anyone has issues with their washers? I used my washer last week for the first time, and it's already leaking. Builder's customer care said with appliances, customers would have to call the Brick themselves. I find it ridiculous that I would have to chase after the...