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Wow Everyone complain so much. Why not they do nothing like before leave it as it is than theres nothing to complain about. Why would the TTC sell tickets to other transit agencies. If brampton and sauga wants to sell tickets at the airport let them do so. Its a beta test, if you can come...

Knowing someone working at the TTC (front line workers) doesn't help your chances much. They can provide reference but thats only one stepping stone. Believe me, I have been trying to get my sister a job at hillcrest for along time and no luck. My friends have asked me to get them in and no...

Good hate that stretch of road. By the time a car gets off the highway and makes a turn at eglinton 20 trains have gone by.

If you think TTC drivers are overpaid you need to look deeper. As front line employees like any other organization we are actually the lowest paid in the system. Everyone from supervisors, office staff at hillcrest to the politicians in-charge make any where from several thousand to 2-4x more...

When I went through the training process customer service was not a big component to the 30 day training. In fact the CS component was more about defusing a difficult customer. As mentioned before the TTC mandate is to provide public transit. It works with a very crappy budget for a system of...

A drivers main job is to go from A to B safely. Everything else is secondary. I rather he drive the bus safely so I can get home in one piece rather ponder the merits of his CS abilities. Not saying CS is not important, it obviously is. However; safe operation takes priority over everything...

Hes not blaming everyone except his members. Hes defending his members because thats what we pay him to do. If you listen to the whole thing not just what the media has chosen to air, you will see hes acknowledged his members are at fault as well. If he thought it was all just the public and...

I remember when I was a rookie one bad customer would put me in a bad state of mind. As you progress in this job you learn to adjust your emotions. You grow a thick skin. Unfortunately it only takes one rotten customer to create a rotten employee and some operators never learn from that, they...

I cant really tell you if they were disciplined or not but if they were caught with evidence than its TTC brass that has to discipline him. The union will not dispute it if there are facts, however; they will provide support any way they can. You have to remember these are all internal...

That particular attitude did not help the driver that took the 7min coffee break. Remember it wasn't the 7min coffee break that got him into trouble, it was more along the lines of what he said. The union did not defend his outcome because all sides were in agreement. He simply shouldn't have...

Those things are done by management. The union is there to provide support or fight allegations. You would be surprised the weird complaints that are submitted to the TTC about our employees. You would laugh. However; when your caught red handed such as the sleeping collector the union can...

Thats not always true. Sure you get better job security but that doesnt mean your getting away with bad habbits. The driver who got caught for the 7min break still got suspended, im sure in this current day and age with or without a union thats all he would have gotten. There have been guys...

The unions main purpose is to protect its members. I think its obvious the employee is to blame for his action the union doesnt need to point fingers, if it did than hes paid his union dues for nothing. Think of the union as the employees lawyer. Employee screws up; union will back him right...

You cant wait for every single person running for a bus. Like you said before there is a schedule. Its not as simple as people make it out to be. Try doing this for 8-10hrs aday you simply can not pickup everyone or thank the hundreds of people who get off and on your bus (please dont take it...

As a driver for the TTC I can tell you a lot of service issues is do to lack of management/tools. There have been days I have fallen 20-40mins behind schedule and no one from CIS bothered to contact to me. When you see bunching its not just traffic and weather conditions causing it. The TTC...

Wait, is this for real or are we so weak minded we believe whatever the media publishes? I haven't heard from any credible sources a work to rule was happening. I can see how H.G. Wells War of the Worlds on the radio caused people to panic. Dont believe everything you read from the trolls at...