Been there 3 times now. First time i was in the Loge and it was fantastic. Great seats, access to a bar area, etc. The other two times was just 100 level seating. I was there on Saturday for a Rock game and showed up early enough where I got to wander around and my opinion of it has lessened. my seats were in 119 and i was heading there from 112 and hit a wall at 118. I asked how to get to 119 and they told me i had to go up to 300 level and around and down into it from there...weird, but fine. I get my area in 119 and the regular seats just felt so rickety. The guy sitting beside me actually broke his chair in the 4th quarter. the left side plastic snapped from the railing. The cement floor in my area was freshly painted but you can see giant divots in it so i guess they didn't re-pour it they just painted it over. Lastly and i know this is weather related but painting everything black looks AWFUL in the winter as everything looks completely filthy with all the salty boots coming in and walking around. I simply don't know where the money went in this renovation but I am happy they're getting bookings so i suppose it's still money well spent? I'm going to try to get Loge seating whenever I go in the future.
My understanding was that the arena was in dire need of repairs. Based on watching almost daily, it appears the money went toward a few things that I suspect wouldn't be immediately obvious:
1) Completely new HVAC system.
2) All new kitchen ventilation hardware.
3) I believe all elevators and escalators were replaced or heavily refurbished. Prior city reports indicated all escalators were at their end of life.
4) They resealed the roof.
5) Derusted and painted the entire exterior.
6) Replaced numerous exterior windows.
7) Replaced every single chair (quality notwithstanding).
8) Replaced all lighting in the entire venue, inside and out. This includes running all new electrical through most of the facility.
9) I could be wrong, but I believe the bathrooms had fully new fixtures installed, his means new toilets, stalls, sinks, etc.
10) Restructured much of the interior removing stairs to York Blvd.
11) Hundreds of employees on site most days, earning salary. (100 employees making $60,000/year multiplied by 1.5 years is $9,000,000 alone.
12) Permits, financing costs, crane and equipment rental.
Things are expensive. For a completely perfect arena, you'd likely be looking at $500,000,000-$700,000,000. Rogers centre cost $400,000,000, but was in my opinion better maintained, and most of the upgrades were smaller more quality of life upgrades.