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nfitz
Superstar
Oh, I haven't seen that version of the tracker. Where's that? Have they got buses tracked yet? (which I seldom use)
EastYorkTTCFan
Senior Member
TransitBart
Senior Member
That is actually hilarious.
Sandpit
Active Member
#1597 looks like it's trying to make a run for the border
DSC
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Not to go on about this but i realise 'that's how PRESTO works" - my question is WHY and why can't it be changed?
amnesiajune
Senior Member
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I would have thought that they could do this behind the scenes without inconveniencing and confusing customers. Presumably they use PRESTO info to work out the ridership on individual GO routes, surely UPX is like another GO route (with a higher fare).
crs1026
Senior Member
A quarter-billion dollar GTA-wide system that records and tracks fares for a half dozen transit agencies, including co-fare and inter-operator transfer fare distribution ledgers, but can't handle the accounting to distinguish UPX vs GO fares, based on a single "If" statement (If endpoint=Pearson, use UPE fare table, else use GO fare table)?
It's more likely a change order that hasn't been processed. The GO fares, after all, were a bolt-on added after the UPE dedicated readers were installed. An odd place for Presto to be pinching pennies, all the same. Probably just a low priority change.
I wonder what actually happens to the fare calculation if one taps on at Pearson, but taps off somewhere using the GO reader.
- Paul
amnesiajune
Senior Member
UPX is completely separate from Go Transit. It's an independent division of Metrolinx on its own.
Presto is just a bunch of off-the-shelf products that are configured to work as one system. Nobody's writing code for Presto like you seem to suggest.
Sandpit
Active Member
Which is a problem considering how much we paid for it.
ttk77
Senior Member
Those two statements contradict each other. Someone took the off-the-shelf components and coded something so they would work together. Whoever did this left out some fairly basic and simple to implement functionality.
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It may be a separate Division (though I thought it was going to be integrated at some point) but no matter, passengers on the GO part of Metrolinx use PRESTO, passengers on the UPX part of Metrolinx use PRESTO and PRESTO is run by Metrolinx. It is really not asking too much to have the tapping process integrated too!
Megaton327
Senior Member
You get a missed tap off for UPX, which will charge the $12 maximum fare for Union to Pearson. Funnily enough, riding between Union and Pearson, you can just as easily tap on a gray reader and not bother tapping off.
Your GO "tap off" will in fact end up being a tap on to GO, so a few hours later when you don't tap off you will be charged the maximum GO fare from that station. I believe regardless of it being Weston, Bloor, or Union that means you get charged a fare from whichever station it is to Kitchener, I think GO currently uses Kitchener as the most expensive/maximum missed tap off fare from Union (St Catharines and Niagara Falls are more expensive but since they're seasonal they exclude those).
At that point you can probably contact GO and get them to refund you that fare. It would be obvious to a customer service rep who sees your Presto history to look at a 12:00 PM UPX tap on, a 12:25 PM GO tap on, and missed tap offs for UPX and GO, and connect the dots, if they're feeling kind.
rbt
Senior Member
Quarter billion? That's a tad short. The operating subsidy on Presto in 2016 alone was around $60M; that's subsidy after the municipalities all kicked in a chunk of ticket revenue (I'm not aware of a single published number).
Presto is a money eating machine.