I was only referring to the Zeller's division of the stores.
The Bay division has improved by leaps and bounds, though much is left to be done.
My understanding is that the Queen St. Store and downtown Vancouver will be getting the full-out upgrade in the next year or so.
The next issue for the The Bay will be extending that success, though likely at a slightly lower price point to their suburban stores.
An environmentally conscientious, libertarian inclined, fiscally conservative, socialist.