I would be interested to hear people's experiences with the level of service and helpfulness of the concierge/security in their condo building. I am curious whether these are pretty standard, or whether there is variability across buildings - in which case it might be a factor to consider when choosing a building to live in. (It would be interesting too to hear about how the standard here compares with other North American cities.)
I've lived in 3 different medium- to large-sized condo buildings in the downtown area (rented, owned and rented, in that order), intermittently over a period of 13 years. Overall, the weekday concierges have been permanent staff and very helpful. Sometimes the permanent staff are present on the weekend (though my impression is that this has gotten less common over time). The rest of the time, the weekend staff seem to be temps, who seem much less knowledgeable, and have less willingness or authority to help with various things (so that they basically just function as a security guard). For example, in my current building, I believe that the weekday staff will make an elevator booking for you for moving/deliveries, but the weekend staff won't do it.
Thanks in advance for your comments.